SaraBay Resort Kennels Policies

CASH DISCOUNT 10 OR MORE DAYS PAID IN FULL @ TIME OF BOOKING

SINGLE DOG 1 RUN $40 A DAY (CASH $38 A DAY)

2 DOGS 1 RUN $55 A DAY (CASH $53 A DAY)

3 DOGS 1 RUN. $65 A DAY (CASH $63 A DAY)

4 DOGS 1 RUN IF UNDER 40 LBS EACH $75 A DAY

OTHER ARRANGEMENTS CALL FOR PRICING

WE ARE AVAILABLE TO TALK MONDAY TO FRIDAY 10-5 PM FOR ANY QUESTIONS YOU MIGHT HAVE BEFORE BOOKING

THERE ARE NO PUBLIC RESTROOMS ON SITE.

PLEASE NOTE: YOUR BOARDING REQUEST CONFIRMS WITH OUR POLICIES THAT ALL INFO IS CURRENT & CORRECT. IT IS YOUR RESPONSIBILITY & NOT SARABAY KENNELS LLC TO HAVE YOUR VET SEND THE VACCINE RECORDS. ANY DOG VACCINES THAT ARE NOT CURRENT, WILL NOT BE ALLOWED TO BOARD. ANY EARLY DEPARTURES WILL NOT BE REFUNDED. IF YOUR DOG BECOMES ILL YOU WILL BE NOTIFIED & CONSULTED. IF WE CAN NOT REACH YOU, WE WILL CONTACT YOUR VET. IF AFTER HOURS WE WILL DO WHATEVER NECESSRY TO MAKE SURE YOUR DOG IS TAKEN CARE OF UNTIL YOU OR YOUR VET IS REACHED. TRIPS TO VET/EMERGENCY ROOM IS BILLED @ $20 AN HR & WILL BE PAID FOR IN FULL BEFORE YOU PICK UP YOUR DOG.

Dog Evaluation Policy

Please call to have your dog evaluated over the phone if necessary a meet & greet will be arranged.

Also call before booking as we do not guarantee your spot until it is paid for in full & we receive your vet certificate to show shots are up to date.

We do not charge for your dogs to go outside for playtime. They will go out a minimum of 4 times a day. The more exercise the less stress. We do not do group play. We have 8 private play yards and your dog/dogs will go out privately. Each private suite comes with a Kuranda bed. Our kennel has radiant floor heat in winter & air conditioning in summer. We have a reverse isolation system that brings in fresh air from outside every day.

Please let us know if you are allergic to Lavender as we use it to have relax your dog. We also sell our LoveJoy Lavender products & use it for calming & bathing.

NO IN SEASON FEMALES OR PETS UNDER THE AGE OF 6 MONTHS

Vaccines Required

Please specify to the vet (or you can send) that we need the ONE PAGE "VACCINE CERTIFICATE" sent to sarabaykennels@aol.com. We can't book you until we have it along with your payment in full.

THE INFLUENZA VACCINE IS HIGHLY RECOMMENDED

Rabies-, according to your vet’s recommendation (yearly or every 3 years depending on age and circumstances of your dog). We will accept an elderly dog exemption with a veterinary titer.
Distemper/parvo – yearly, or every 3 years if that is what your vet recommends. We will accept an elderly dog exemption with a veterinary recommendation or titer.
Bordetella (Canine Cough) – Mandatory & to be given 2 WEEKS prior to boarding & then every 6 moths.
Please let us know if your dog is NOT on HEARTWORM preventative and/or flea protection.
If the above vaccines are not current we will not board your dog

Tours

Tours are given Tu-Th by appt only. We do not give tours around the holidays, due to the high number of dogs boarding during that time.

FOOD POLICY

THERE IS NO RAW FOOD or REFRIGERATED FOOD ALLOWED

All of our overnight guests should bring their own DRY food only enough for the stay measured out & in a large ziplock & any medication needed (see Medication Protocol) . We feed 2 times a day. Canned food is accepted but will be tossed out if not eaten within 12 hours. Please label your dog food bags. Do not not feed peanut butter in the kennel due to allergies. We highly recommend feeding your dog before they arrive in am or pm as most dogs do not eat their first day of arrival. If your dog runs out of food we will notify you & we will provide food at $5 a day extra per dog.

WE DO NOT ACCEPT BLANKETS, SQUEEKY/ ROPE TOYS

We provide kurana beds in each suite & food bowls at no charge.

Please limit to 2 HARD toys & remember to write your last name on all with a sharpie.

Medication Protocol

WE NO LONGER WILL ACCEPT DOGS PRONE TO SEIZURES OR NEEDING EXTENSIVE MEDICAL TREATMENT. WE RECOMMEND YOU KENNEL YOUR DOG WITH A VETERINARIAN

All medications for your dog MUST be in INDIVIDUAL pre-packaged zip lock bags with your dogs name on it labeled am or pm. We will no longer be accepting medication in bottles/med containers.

Dog Boarding Hours of Operation

We are only open for drop off/pick up Sat 9-10 am and pick up/drop off Sun 5-6 pm.

Drop off is between 9-10 am & 5-7 pm (if you are 30 min. late there will be a $20 surcharge added. After 1 hour you will have to pick up when we open up next)

Closed on all major holidays (we do not return calls or texts unless an emergency)

3 day minimum booking for Christmas Week & New Year's Week
Christmas Eve AM Open 9-10 am Christmas Day Closed

New Year's Eve AM Open 9-10 am. New Year's Day Closed

Easter Sunday Closed

Memorial Day Closed

July 4th Closed

Labor Day Closed

Thanksgiving Day Closed

100% REFUND IF CANCELLED IN WRITING IN AN EMAIL & A CALL FOLLOW UP

Exit bath & blow drys with conditioner booked in advance

$30 for dogs up to 25 lbs

$40 for dogs 30-40 lbs

$50 for dogs 40-55 lbs

$60 for dogs 55-70 lbs

$70 for dogs 70-90 lbs

over - 90 call ahead